Emergency staffing
The call-out at six in the morning, the night that suddenly has nobody on it, the shift that went from covered to uncovered in one phone call. The helpline is staffed 24 hours.
What it covers
Same-day and after-hours, including nights, weekends, and holidays.
- Same-day call-outs and no-shows
- Overnight and weekend gaps
- Statutory holiday coverage
- Sudden absence on a unit that cannot run short
- Cover while you work out a longer arrangement
- Typical response to an urgent request: same day to 24 hours
How it works
Call, do not email
For anything urgent the phone is the route. The helpline is staffed around the clock.
We tell you straight away
Whether we can fill it, and if not, we say so immediately rather than leaving you waiting on a maybe.
Staff arrive with what they need
Unit, shift, and reporting line confirmed before they leave, so nobody spends the first hour working out where to go.
Who it suits
- A charge nurse who has just lost a night shift with nobody to call
- A facility with no after-hours route to its usual agency
- A unit that cannot legally or safely run below its current count
For gaps you can plan for, see temporary coverage, long-term placement.
If you need somebody now, call
The helpline is staffed 24 hours. For an urgent gap the phone is faster than any form.